Citadel Property Management - 15th Anniversary

Citadel Property Management Corp. is a leading real estate services company servicing the New York metropolitan area, (Manhattan, Brooklyn, Queens, Bronx) Westchester and Connecticut. We are specialists in the field of real estate brokerage, property management and new development marketing. Our clients include individuals, private investors, commercial entities, syndications, co-ops and condominiums.

Our management business was founded on the principles of hard work, integrity, responsibility, accountability and transparency. In brokerage; Citadel has the knowledge, experience and a sophisticated understanding of the NYC market to assist you in marketing your property to gain the maximum exposure needed to attain the highest potential value.

At Citadel, we believe that by working closely with our clients to identify their individual needs and goals we can bring better value to their investments with the confidence and security to rest assured that their best interests are being well served by a team of experienced professionals. At Citadel we take an enormous amount of pride in a job well done and our clients’ goal attained. Give us a call! We look forward to working with you.

Our Services & Management Features

Our Services

Citadel Property Management Corp. offers a wide array of real estate services to our clientele. Our comprehensive hands on experience coupled with our vast network of industry resources provide our clients a working partner who can make your plans come to fruition and your dreams a reality.

Our services include: Property Management, Real Estate Brokerage, New Development Marketing, Construction Management, Development Services, Single unit management and more. Our Property Management Business Features; Services tailored to your needs, Online Owner and Tenant Portals, Work Order Management, Around-the-Clock Emergency Service, Transparent Financial reporting, online tenant payments and more.

Read more about our services below.

Discussing project

Property Management

Citadel Property Management is the premier alternative for all of your property management needs. Our first-class management services are catered to the individual owner, cooperatives, condominiums, commercial entities, trusts, receiverships and more. Our services embrace all of the daily necessities required for your property to be successful in achieving it’s goals, giving our clients the flexibility and freedom to explore theirs.                                                                                                                                                                                                                       Construction Management

Construction Management

Citadel Property Management has a wide range of experience managing all types of construction projects. We have managed projects large and small in all facets of building construction; from mechanical replacements including elevators, HVAC and boilers, roofing systems, bulkheads, foundations, exteriors and interior remodeling. Our in depth knowledge and industry contacts are sure to be an asset in your next major capital improvement project.

Man buying a new flat

Real Estate Brokerage Services

Citadel’s brokerage services exceed expectations on all fronts. Our capabilities as a full service brokerage span all property types including commercial or residential units, multifamily and commercial income properties, new developments as well as business sales and brokerage. Citadel represents both buyers and sellers in all types of transactions; from sales and leasing to 1031 exchanges we are here to help.                                                                                                                                                                                                                                                                                                                 Development Services

Development Services

Citadel Property Management is an ally to the private property developer.  In addition to world class marketing and sales we can assist with the preparation of your market and feasibility studies, pre-development planning, comps analysis, saturation and density reporting. unit mix and architectural consideration, site-plan walk-ability and amenities, marketing strategies, offering plan; schedule A, schedule B, brokers opinion, management letters and more.

Documents on table

New Development Marketing

Citadel Property Management is a first-class NYC new development marketing specialist, Our new development marketing and sales team has the knowledge and experience to assure a quick sell out of your property at the best possible price. We strategize with our developers and their architects from the inception of an idea throughout the feasibility and refinement process until construction is complete and the final unit is sold out.                                                                                                                                                         Businessman inside the house looking at city

And More…

There are a wealth of services offered by Citadel Property Management Corp. Our wide range of hands on experience coupled with our vast network of industry recources provide our clientele with a working partner who can make your plans come to fruition and your dreams a reality. If there is service you do not see listed that you would like to discuss we would be happy to assist. Simply ask us, there is a good chance that if we can’t personally help you with your request that we know the right people who can.

Management Features


Suits on shop mannequins

Services Tailored to your needs

Whether you are a private owner, a Condo or Co-op Board we have the knowledge and experience to help manage your property to the standards you deserve.  From a small walk-up to a large multi-unit complex, every property lives and breathes a little bit differently from the next.  We incorporate our management systems with your properties culture to tailor our management services specifically to your home and investment to make sure we can find the perfect fit.

 

Clock

Around-the-Clock Emergency Service

We are available 24/7 for the emergency service needs that just cannot wait.  Broken elevator in the middle of the night?  A burst pipe on Sunday morning?  Do not worry, call our office for a 24-hour emergency service and someone will be there to respond and get a service tech on the way. Owners can rest easy that a representative will be handling all emergencies and any hour of the day.

Online Portal

Online Owner & Tenant Portals

Our online portals put all your pertinent information at your fingertips right when you need it.  Owners and Board members have easy access to real-time financial data, important building documents, a history of work orders and any other desired information. Residents can log-in to view their statements, review payment histories, pay online, submit service requests, find needed documents and more.  Available 24-hours a day, you are just a click away with our secure log-in portals.

 

calculator and pen with blue business charts, graphs, infomation and reports background for financial and business concepts

Transparent Financial Reporting

Citadel was built on a foundation of total transparency to the client. Through your secure building portal owners can view real-time financial reports, building documents, work orders, and more.   We will work to develop the reporting formats that work best for you or your accountants and make sure you have what you need for real time reporting accessible to you whenever you need it.

service enter key

Work Orders / Maintenance Mgmt

From ordinary repairs to tracking renovations at move-in or move-out, you are in the loop. Easily submit your service request through your resident portal and track the status of work step by step.  Each and every update from the scheduling of work to completion is entered into our system and updated direct to your portal so you can view every step of the process and be kept up to date.  Residents can communicate directly through the portal and review every conversation related to the work order in one place.

               Man holding tablet pc and credit card indoor, Shopping online

Online Tenant Payments Collections and More…

Payments through our online resident portal are simple and secure.  Payments are deposited directly to your properties accounts with no paper check to “get lost in the mail”.  All online payments and charges are automatically uploaded to the resident portal for easy access to track your history.  We regularly encourage our residents to enroll in recurring payments through our online system which dramatically reduces tenant arrears improving the buildings overall financial health.

 

Our Services
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Latest Updates

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Recent Posts

The staff at Citadel are exceptional!!  Anytime you call with a question, routine maintenance request or emergency, they respond promptly!

I would not hesitate to recommend Citadel to a board that might be searching for a new management company.

Citadel has provided excellent attentive service for all of our building needs.  Mark, Mike and the rest of the Citadel staff are always available to the building.

You do get a sense that they genuinely care about their clients, and are not in it just to make a buck.  I would certainly recommend them!

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